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IYP currently supports the following web browsers. If you receive an unsupported browser warning, and yours is not listed, please upgrade your browser:

• Internet Explorer/Edge (Windows 8.0 or higher recommended | Version 44 recommended | Mac OS is not supported)
• Safari (Mac OS: 10.1 or higher; 10.0 or higher recommended | Windows is not supported)
• Firefox  (Version 63 recommended)
• Google Chrome (Version 70 recommended)

System memory

• Recommended: 1 GB and above
• Minimum: 500 MB

Monitor resolution and color depth

• 1024x768 minimum required, larger resolutions are recommended
• 16-bit color or above recommended, 256 colors required

Internet connection

• Uploading and viewing images on 4 Photo Gifts takes a considerable amount of bandwidth, we recommend you have a broadband internet connection (such as DSL, cable modem, satellite, T1). Dial-up connections are not recommended.

Image file formats

• Currently, we can accept only JPEG (JPG), GIF, and PNG images. The best resolution is 150ppi or higher. Photographs should be scanned at 300ppi. Images at 150ppi will be converted to 300ppi before processing. PPI is an abbreviation for Pixels Per Square Inch. This means that at 300ppi, there are 300 pixels (images information) in a square inch. 150ppi is half the resolution and not as sharp as a 300ppi image.

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Currently, we can accept only JPEG (JPG), GIF (Non-animated), and PNG images.

JPEG/JPG (Joint Photographic Experts Group) JPEG's support 16.7 million colors, but can "distort" the image to compress the file size. The amount distortion is directly related to the 'quality' setting the image is saved with. We also recommend that you use the least amount of jpeg compression possible. (This is a setting on cameras that is sometimes called "quality" or "compression".) While high resolution and low compression will increase transfer times, they will produce the best results. For best results, the file should be scanned in or converted to 300ppi.

GIF (Graphics Interchange Format) is a bitmap image that support up to 256 colors. Used mostly when an image has a large area or flat or single tone colors. Logos, icons, banners, and cartoons use the GIF format. Use non-animated GIFs on 4 Photo Gifts. If you use an anmatied GIF, only the first frame will be shown. These images only work well with small photo gifts such as keyrings that have an images area of 1-2 inches. Anything larger with result in pixelization where the image looks very low resolution.

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1. On the Login page, click the "Forgot Your Password?" link. It's right under the space to enter your username and password.
2. Enter the email address you use to log in.
3. Click Continue.

Your password will be sent to the email address you entered in step 2.

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What is a cookie? A cookie is a piece of information that your web browser (Internet Explorer, Firefox, Chrome, Safari) places on your computer so that web sites can identify you. We use cookies so that you can conveniently re-use your images to create different Photo Gifts without logging in. We DO NOT contain any account information in cookies. In order to make sure that your computer is accepting cookies:

Internet Explorer (PC):

• Disable, Enable Cookies in Internet Explorer.
• Open Internet Explorer and click the Tools button.
• Next click Internet Options and select the Privacy tab.
• Under Settings, move the slider to the top to block all cookies or to the bottom to allow all cookies, and then click Apply.

Safari (Mac)

• Select Preferences from the Safari menu or use the Command+, keyboard shortcut (hold down the Command key and the comma key at the same time).
• Got to the privacy tab
• Choose how you want Safari to treat cookies. By default, Safari allows cookies from the sites you visit, but prevents third-party content that might be embedded in those sites from storing cookies on your computer. Your other options are:
• Always block: No cookies are allowed to be stored on your Mac. Keep in mind this option might prevent some sites from working properly.
• Allow from current site only: Only the current site you're visiting will be allowed to store cookies.
• Always allow: All websites, third parties, and advertisers can store cookies on your Mac.

Firefox:

• Click the menu button and choose Preferences.
• Select the Privacy panel
• You can choose to remember history or never remember history
• Under History, check the box "Accept cookes from site" to allow cookies or to never allow cookies
• Close preferences page. All changes are automatically saved

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What looks good on your screen will not necessarily look good printed.
The preferred image resolution depends on the size the image will be printed on your Photo Gift. We will display a message if you select an image we feel may not have a high enough resolution to look good.

 Generally for best results, we recommend that your image be at least as tall or wide as your chosen photo gift and be at least 300dpi in pixel per inch resolution.

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Economy shipping, 7-14, days is $6.95 for the first item ordered. Each additional item is calculated based on volume.

Standard shipping, 2-5 days, is $11.95 for the first item ordered. Each additional item is calculated based on volume.

2nd day shipping $17.95  for the first item ordered. Each additional item is calculated based on volume.

Next day shipping $27.95 for the first item ordered. Each additional item is calculated based on volume.

Photo Blankets $8.95 for the first item ordered. Each additional item is calculated based on volume.

Photo Car Mats and Floor Mats is $6.95 for the first item ordered. Each additional item is calculated based on volume.

Volume rate for each additional item is $2.95.

When selecting a shipping method, please note that most products require 2-5 days in production... and THEN they ship.

International Shipments may be subject to duties, taxes or other customs fees upon delivery. The recipient is responsible for paying any such fees. All international shipments include customs forms that list the value of the order’s contents.